Privacy Policy

Last update: 9 January 2024

Short Version:

We don't sell anything but memories and tech to our trusted clients.

Longer Version:

Our lawyers made the below nice and legal (because that's their job). They did let us put together this summary though, which lets us boil down everything you're about to read in a nice, easy-to-understand context. Do your diligence on the below though. If anything doesn't make sense or you'd like to put together custom terms, drop us an email us at hello@captured.day.

For most companies we're happy to accommodate your security, compliance, and privacy requirements.

WE DO NOT AND WILL NOT SELL YOUR DATA

To be crystal clear - barring an acquisition event, Captured does not ever sell your data or memories to third parties. Further, your data is rarely accessed as part of the service - the only reasons we'd ever look at your data is if there's a QA or security issue, or if you give us permission for the purposes of our own analysis, which can also support you with identifying problems/opportunities.

How do we make money then? We do this by selling licenses to our software and design services. Those services can be found on our transparent Investment page.

WHAT ABOUT GDPR AND EU AND UK DATA PROTECTION?

We have you all taken care of on the GDPR front.

HOW'S CAPTURED'S SECURITY?

When it comes to security we do a lot, from organizational measures such as CCTV and personnel trainings to more sophisticated technical measures such as penetration testing and network defenses. This is an area that's extremely important to our continued success.

EFFECTIVE: JANUARY 9, 2024

This Privacy Policy applies to the websites: captured.day and captured.pics (the “Sites”). In this Policy we refer to the Sites, Captured and our affiliated companies collectively as “Captured”, “we”, “us”, or “our”.

This Privacy Policy describes how Captured collects, uses, shares and secures the personal information you provide, as well as the human resources data transferred to us for processing on behalf of our customers. It also describes your choices regarding use, access and correction of your personal information.

COLLECTION:

We may collect the following personal information from you:

  • Contact Information, such as name, email address, mailing address, or phone number;
  • Demographic information, such as age, education, gender, interests and zip code;
  • Billing Information, such as credit card number and billing address;
  • Unique Identifiers, such as username, account number or password;
  • Geo location based on IP address;
  • Information about your business, such as company name, company size, business type.

We may also collect, from you, personal information about your contacts such as name and email address where we can send receipts of your purchases. When you provide us with personal information about your contacts we will only use this information for the specific reason for which it is provided, unless we have your prior approval for any additional uses (via specific discussions with you, or via our Terms or this Policy). If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at the contact information below.

As is true of most websites, we gather certain metrics and statistical information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

Captured and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

USE AND LEGAL BASIS:

Your data will be used by Captured for the following purposes:

  • to implement this privacy policy and carrying out the contractual relationship and our service, including for billing purposes
  • for identification and authentication purposes
  • to provide - and improve the functioning of - the Sites
  • to analyze how our service is used and improve it
  • to detect and prevent fraudulent or abusive use
  • to provide and analyze our pages on our website
  • to send you important updates about our service
  • to send you marketing content, including newsletters
  • to act according to our legal obligations
  • as otherwise explained in this privacy policy or by any communication by us.

Your data is typically processed by us on the basis of our legitimate interests (specified in more detail further below), and on the basis of our contract with you under our Terms of Service. In some cases your data may be processed by us with your explicit consent, particularly where you opt-in to receiving our newsletter or other marketing.

The data we process is limited, proportionate and necessary for the purposes listed above. If you do not wish to provide such data, this may limit your use of the Service (you will be informed of this at the relevant stage).

INFORMATION SHARING

1. With Third Parties:

None unless you ask us to

2. With Service Providers:

We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us, to which these services may include:

  • Payment processing
  • Providing customer service
  • Sending marketing communications
  • Conducting research and analysis
  • Providing cloud computing infrastructure

3. With Public Authorities or Law Enforcement:

In certain very limited situations, Captured may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, when we believe there is a violation to our Terms of Service (see Captured Terms of Service), protect your safety or the safety of others, investigate fraud, or respond to a government request. Other than as necessary and lawful within our business and group, we do not sell, rent or share personal information with third parties without your prior consent.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

If you have questions or concerns about the Captured Privacy Policy please contact us at hello@captured.day